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What Does 죄송합니다 (Joesonghamnida) Mean in Korean?

Written and reviewed by Jun and Jin, native Korean speakers

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After this page, you can apologize formally with 죄송합니다 (joesonghamnida), and move up or down the sorry ladder as needed.

10-second answer

What does Joesonghamnida mean?

죄송합니다 (joesonghamnida) is the formal way to say "I'm sorry" in Korean — for strangers, customers, elders, and workplaces. Like thank-you, sorry runs on a ladder: 죄송합니다 (formal) → 미안해요 (mianhaeyo, polite) → 미안해 (mianhae, casual). It also doubles as a formal "excuse me" when interrupting someone.

Quick check — did that land?

  1. 1. You bump into a stranger on the subway. You say:

죄송합니다 doesn’t only mean ‘I’m sorry.’

Quick Examples

늦어서 죄송합니다.

neujeoseo joesonghamnida.

I'm sorry for being late.

Work/formal — often with a bow.

죄송합니다, 잠시만요.

joesonghamnida, jamsimanyo.

Excuse me, just a moment.

Squeezing past someone, interrupting — apology as politeness.

죄송한데, 길 좀 여쭤봐도 될까요?

joesonghande, gil jom yeojjwobwado doelkkayo?

Excuse me, may I ask for directions?

죄송한데 softens a request to a stranger.

A note on spelling. The official romanization of 죄송합니다 is joesonghamnida, but you'll see the phrase written many ways: jwesonghamnida, jeosonghamnida, choesonghamnida or joesong hamnida. They're all the same phrase.

See also: 감사합니다 — the thank-you ladder

The Sorry Ladder

FormPolitenessUse with
죄송합니다 (joesonghamnida)FormalStrangers, customers, elders, work
죄송해요 (joesonghaeyo)PoliteSlightly softer everyday politeness
미안합니다 (mianhamnida)FormalSimilar to 죄송합니다, a touch less humble
미안해요 (mianhaeyo)PoliteFriendly-but-polite relationships
미안해 (mianhae)CasualClose friends, younger people

죄송 carries more humility than 미안 — it literally acknowledges guilt toward someone above you. That's why service staff and employees default to 죄송합니다, never 미안합니다.

The casual apology is 미안해 (mianhae).

Escalating It: Corporate and Public Apologies

죄송합니다 already sits at the formal end of the sorry ladder, but it can still be intensified for serious situations. Adding 대단히 or 정말 — 대단히 죄송합니다 ("I am deeply sorry") — is what companies use in press statements and public apology notices (사과문) after a real mistake, and what a manager says to a upset customer. The physical gesture scales with the words too: a slight nod covers a small 죄송합니다, while a company representative bowing deeply on camera during a televised apology signals the same word is being taken far more seriously. If you ever watch Korean news coverage of a corporate scandal, the ritual of executives lined up bowing while saying 죄송합니다 is the visual companion to this exact phrase.

Common Mistakes

Mistake #1 — 미안해 to a stranger you bumped into

Casual sorry to a stranger can double the offense. On the street, 죄송합니다 (or at minimum 죄송해요).

Mistake #2 — Missing the 'excuse me' function

죄송한데요… before a question isn't confessing a sin — it's the standard polite door-opener, like 'sorry to bother you.'

Mini Quiz

  1. 2. Why do employees apologize with 죄송합니다 rather than 미안합니다?

  2. 3. What does 죄송한데요… before a question do?

Related Knowledge

Learn Next

What Does 미안해 (Mianhae) Mean?

The casual end of the sorry ladder — and the one you'll hear in every K-drama breakup scene.

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